Data Controller and Contact: As İKAMET SİGORTA, we attach importance to the privacy and security of your personal data. Pursuant to the Law on the Protection of Personal Data No. 6698 (KVKK), we would like to inform you about the purposes, methods, legal bases, and rights of processing your personal data as the data controller.
Company Contact Information: Address: Istanbul/Turkey – Tel: 0850 390 2621.
Purposes of Processing Personal Data
• Provision of Insurance Services: To prepare the offers of the insurance products (health, automobile insurance, traffic, DASK, housing, etc.) you request, to arrange your policies, and to ensure the establishment of your insurance contract.
• Policy and Claims Transactions: Fulfillment of rights and obligations under insurance, such as executing and renewing your policy, notification of claims, and assessment of compensation.
• Customer Service and Improvement: To manage customer relations, to provide call center support, to carry out satisfaction and complaint processes, and to improve our service quality.
• Fulfillment of Legal Obligations: To fulfill the obligations, such as notification, reporting, invoicing, auditing, required by İKAMET SİGORTA in accordance with the legislation to which it is subject (for example, notifications to the Insurance Information and Monitoring Center, legal reports to official authorities).
• Marketing and Campaign Communication: To share campaign, promotional, and marketing content related to our products and services with you, if you have your explicit consent.
Transfer of Personal Data
Your personal data, to the extent necessary for the above purposes and in accordance with the KVKK;
• Insurance Institutions (insurance and reinsurance companies from which we receive offers/regulate),
• Authorized Public Institutions (SBGM, relevant ministries, courts, regulatory authorities),
• It can be shared with Service Partners (IT, cloud, software, archiving, printing, etc.). During sharing, security measures are taken in accordance with Articles 8 and 9 of the KVKK.
Method of Collecting Personal Data and Legal Reasons
Your data may be collected automatically or partially automatically through our website, mobile application, call center, e-mail, and physical documents. In cases falling under Articles 5/2 and 6/3 of the KVKK, without seeking explicit consent; In other cases, it is processed with your explicit consent.
Rights of the Person Concerned
Pursuant to Article 11 of the KVKK; You have the right to learn whether your data is processed, to request correction or deletion, to know the third parties to whom it is transferred, to object to adverse results by automated systems, and to request compensation in case of damage.
Application
To exercise these rights, you can send your request in writing to Istanbul/Turkey. Applications are finalized within 30 days at the latest.